They brought this Alienware 17 R4 laptop into the shop because they couldn't boot it
It had it's BIOS locked behind a password, and I got the master password for it from a kind soul in some forum, It now asks for an HDD password which I don't have, and nobody's replying after I asked for the HDD password lmao
I asked the owner, and she told me it's alright if I wipe it.
However, I couldn't manage to wipe it through Disk Manager "Virtual Disk Manager: Invalid function" or through DiskPart "DiskPart has encountered an error: Incorrect function. See the System Event Log for more information."
Booting through Gparted, it wouldn't load the drive at all: "fsyncing/closing /dev/sdc: Input/Output error," even when the drive is recognized when booting through Linux Mint. I don't know how much about Linux either, but I tried to format from there as well with the basic tools, but that didn't work either. I don't remember the error code, though.
I tried to boot through ShredOS, but at some point it went to 200 KB/s. Hard drive is 1TB, so that would've taken forever and I really don't want to wait that long. If it's the only option I guess I'll go with that one, though.
What can I do now? Anybody got any ideas?