At its core, the design is going to be flawed because so much what draws people to this type of genre is going to be taken out of their hands and dumbed down - this is basically Chivalry 2.0, and I knew it was going to be when I first saw it, and I wasn't impressed with the tech demo trailers, even when people I knew were drooling all over it.
Chiv was fun at first, but it's shallow and the extent of customization of your character - essentially what makes you "you" in the game - is all dependent on your class. Archers and Men-at-Arms probably have the most flavor with their options.
Armor is fucking worthless in Chiv. It was only worth a damn in War of the Roses, and barely anyone remembers that game, if anyone at all (before it was patched into the abyss). Chiv just isn't good, and it's not something to emulate.